Overrated/Underrated is a monthly column featuring CompTIA members and experts sharing which tech trends are getting more buzz than they might deserve and which ones aren't getting enough. This month, we talked to Tony Francisco, CEO of CloudPlus, a private-labeled hosted-services platform developed entirely around the end-user experience.

And so just as state and local municipalities have become favored targets over federal government agencies, there is a growing concern among small and medium-sized businesses

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